Setting up an IP passthrough. So much better than Comcast, where either their 250/10 or 150/5 tier could go down to 75Mbps or so during evening prime time. Modem / gateway. But if you have trouble doing that, eero support is there to help you. Set want to get dynamic ip … If the eero gateway node is the first client of the BGW210 to request an DHCP IP address, that would work. Keyed in my Netgear router want Mac address. Worked with eero support and got this going again. I've replaced cables, power-cycled and reset the eero nodes and the BGW210, and nothing is working. 11. We get over 120/120Mbps with the eero on AT&T fiber any time I test my internet speed, evening prime time or not. Use the google DNS servers. Just got AT&T fiber, and it came with a Moto BGW210 fiber gateway. A re-starting gateway reminder message appears. Will be calling support in the morning, but I'm getting pretty desperate just to get some decent wireless going here. topology: at&t modem ---> eero gateway ---> switch A with wired eero . So I reset the BGW210 to factory defaults, and got it up with the wireless going so that we'd at least have some wireless. Select 'IP Passthrough' from that same sub-menu that the last two steps were in. Just wanted to add my case. For that, I need the MAC address for the eero gateway node. I have been running some tests this morning. Select Save. There are MAC addresses all over the place in the eero app. Leave this field blank. What type of wifi speeds are you getting with Eero and AT&T Fiber? I want to configure the BGW210 to use IP Passthrough mode so that I can have the eero in full router mode. No dice, same failures to establish an internet connection. Are people having any success with the dhcps-dynamic setting? If all goes well, IP Passthrough is active. I tried power-cycling the BGW210 with the eero gateway node off, and then turning on the eero gateway node once the BGW210 was back up, same failures. About to toss this thing out the window, but it worked well earlier today :-), so I'm not in a hurry to do that. I tried and can't replace the BGW210 with the Orbi because the BGW210 is a modem/router, while the Orbi is just a router and I need the BGW for the modem. Thanks again for taking the time to post, glad to have you here! I've been working for several hours and have tried: 1. Additionally, depending on the model of AT&T gateway you have, you may be able to match the MAC address by finding the eero in the modem-router's own connected devices list within the admin panel. I need to know specifically where to find the MAC address to use for the eero gateway mode for IP Passthrough mode in the eero app. 2.Decided that I'd try putting the BGW210 in normal mode, and get the wireless going on that, just so I'd have some wireless. Don't use the 192.168.1.x that they use. I have turned on IP passthrough on the BGW210, DHCPS - Fixed, pointing to the hardwired Eero. The public WAN IP is assigned and reused on a LAN computer. Here are several resources you can use if you ever need our help. Thanks for reaching out, MrDoh and great question! 10. Wait for 20-30 seconds, then turn it back on. Also, I've added MoCA 2 links to the remote eero nodes for hard-wired backhaul. IP Passthrough: This configuration is the closest to actual bridge mode as the Arris will pass through its WAN IP address (your public IP address) to the USG's WAN port. Any suggestions for something that I haven't tried? If you don't already have it, you can contact us online or call 502-966-3848 and we can email you a copy of the settings. Setting IP Passthrough was quite easy. Modem / gateway. Yes the BGW210 is in IP Passthrough mode. Select IP Passthrough below the Firewall tab. If you'd like to use your eeros with all the advanced features, it is necessary to set them up in conjunction with your modem/router combo device by creating an IP passthrough. Select Restart Now to complete the setting change. Plugging in only the Orbi to the BGW for IP passthrough. configure the Arris BGW210-700 Internet Gateway for IP Passthrough mode, an effective equivalent to a bridge mode configuration. What used to work well no longer works. On the nighthawk, make sure you are on a different subnet from the arris. Select Passthrough option from the Allocation Mode drop-down menu. 8 months ago. The other 2 are placed throughout the house connected wirelessly. Report Save. Power off the BGW210. BGW210. Go to RG: Firewall > IP Passthrough Just make sure the entirety of your network is behind the gateway … If the data cap was a serious issue, it would make sense to go to the 1Gbps speed tier just to avoid having a data cap. Note its MAC address. Very happy to have solid wireless again. I've replaced cables, power-cycled and reset the eero nodes and the BGW210, and nothing is The BGW210-700 Broadband Gateway hardware platform can host different software. Mind you, I was coming from an ASUS AX11000 Wifi 6 Gaming Router and needed a mesh setup. Learn how to test and verify devices connected to your BGW210 are properly setup to connect at 802.11n speeds. I'm out of ideas. I am on ATT Fiber Gigabit service and get ~700 mbps/950 mbps down/up but my wifi struggles to get anything over 175 mbps on my iPhone X, XR, Laptop, etc...I have a Pace 5268ac running Eero in bridge mode since before it was even slower... Any ideas from anyone? There's also the possibility of using dhcps-dynamic in the IP Passthrough configuration. Sorry, but eero support is really good, and they'll take care of you. Bringing the gateway eero failed at the point of "registering". IP Passthrough means the Broadband CPE device terminates the VDSL/Fiber connection, authenticates with the network, receives a WAN IP, and shares that IP BGW210. On your router, note its WAN IP. Using IP Passthrough, the public WAN IP is used to provide IP address translation for private LAN computers. My eero Pro network is hardwired via Cat-6 Ethernet and has no problem reaching ~900Mbps on a hardwired connection. If we need to, we can go to the 300/300 or 1Gbps speed tier, but no need at the moment. Connection was completed within 2 minutes of powering up. 4.After that, tried IP Passthrough mode again, since I had factory reset the BGW210, and figured it was worth a try. This failed when I couldn't get the R7800 to operate correctly in passthrough mode, so I decided to put the eero back into router mode and use IP Passthrough with it. There isn't a local web GUI that you can get this from. Then you can get the MAC address that you need. DETAILED INFO. Start with standard config: DHCP enabled w/ 1-day lease, FW enabled, Packet Filter enabled, RG at 192.168.1.254. This is kind of reminding me of another long long ago time with a different ISP and a different router where stock MAC addresses stopped being accepted, and I had to change the stock MAC address in order to get the ISP's infrastructure to accept my router. For the purpose of IP passthrough requiring a MAC, the address you'll want to use is the MAC associated with the Ethernet port you happen to be using on the gateway eero. Type in the RBR50 MAC address for … I changed the IP Passthrough mode MAC address to be my R7800 MAC address, and was trying to use the eero as an AP. Looking for the Wi-Fi network name (SSID) and password (network key) you use to connect wireless devices to your home network? shuey I would call eero support and let them help you with this. Enter the Device Access Code if prompted. After a year of using the AT&T provided Arris BGW210-700 in IP Passthrough mode along with my Netgear R6400v2 router/AP combo, the sub-par reliability and overall dissatisfaction with the AT&T hardware and aging Netgear router pushed me over the edge, and I finally purchased a UniFi Security Gateway. Using the same MAC as the port you're using should allow you to configure passthrough without any issue. Turned off all wifi from he Arris. KM1203150-slctrgrp_arrisnvg3150. Do not enter anything for the "Default Server Internal Address". I'm trying to put my network back together after unsuccessfully trying to switch the eero to AP mode. Set Allocation Mode to Passthrough, set Passthrough Mode to DHCPS-fixed, and for the Passthrough Fixed MAC Address, either select your XR/router (if it's in there,) or manually input your XR/routers MAC address in the Manual Entry field (like I did in my picture.) If you were referring to putting the Eero into bridge mode, then I would rather avoid that because of the features I'd lose access to. Optimize your networking experience – BGW210. If you notice a device that shouldn’t be on your network, you can restrict it from accessing the internet by blocking it from the connected device list. Go to the "Firewall" -> "IP Passthrough" tab. Hit save... that's it. Note: Remember to make a copy of all current settings before proceeding. Gateway status lights – BGW210. Here are several resources you can use if you ever need our help. Find your Wi-Fi info – BGW210. Select your option for personalized help. To find that, tap on the icon of the individual eero in the app, and then go to the Details screen – you'll see two MACs for the two Ethernet ports, labelled as Left and Right. And this brings me to the problem that I'm having. Just moved into a new house with gigabit AT&T fiber using a BGW210. If you're referring to the wired connection from the BGW210 to eero, then yes, the BGW's firewall should get bypassed for all devices set for IP passthrough. But eero has its own firewall, so you're fine. Data cap hasn't been a problem since we have an indoor over-the-air TV antenna as well that gets a good amount of use via a 4-tuner Tablo. You connect your computer or laptop directly to the BGW and then the eero gateway to the BGW - nothing else. 8. It is all working very well here, solid wired and wireless throughput, happy with the decision to go with the 100Mbps tier. So far I haven't picked out the right MAC address, and could really use a very specific pointer for this *smile*. I had the packet filter turned off (just the default rules filtering ports 80 and 21) and all of the advanced firewall rules off. BGW210. If you can't reach the internet to get the app to work, that's about your only choice. I have 7 eero and 4 switches previously working for 2+ years and no issues. Here's what you do. While this approach is necessary for a small subset of customers with specific network configurations, we generally don’t recommend it because it will cause you to lose access to some of eero's advanced features. AT&T has you covered with BGW210 support and customer service. I am attempting to set up my Orbi System (RBK53) through my ATT Uverse Fiber modem (Arris BGW210-700). If you want to operate in bridge mode, use the "pass through" feature. Then you can get the MAC address that you need. One thought is to just plug the eero into the BGW210 (or whichever fiber gateway that you have), switch the eero to AP (bridge) mode, and use the app once the eero is connected to the internet in bridge mode. BGW210. Powered off the two eero remote nodes, and powered up just the gateway node after setting IP Passthrough back the way that it was (using the eero's MAC address in fixed mode). 3. share. I put the ATT modem in IP Passthrough mode and turned off both 2.4 and 5 Radios....and then I set my Orbi in AP mode (it was originally in Router mode but I … Then saved. By putting your eero network into bridge mode, you can continue managing your network through your existing router. Okay, so I'm basically screwed here. Select "Passthrough" in the "Allocation Mode" option. Set the BGW210 to IP passthrough and use the Eero as the gateway to handle DHCP and DNS etc. 4.After that, tried IP Passthrough mode again, since I had factory reset the BGW210, and figured it was worth a try. You will need to obtain your static IP address range and subnet mask from IgLou. I even tried one of the other eero nodes as gateway node, and of course that didn't work, either. alz0rz Decided that all we really need is a solid 100Mbps up and down after using that for a month with no problems. In the "Passthrough Mode" selection choose "DHCPS-Fixed". The BGW210-700 is hooked up to my SonicWall TZ400. If you are going to take this step, generally, we recommend reaching out to U-verse support. Well, that didn't work, same failure. On AT&T 1000 Internet with the modem (NVG599) in IP-Passthrough, I've rarely gotten over 300Mbps wireless, even next to the main Gateway eero. Finding that the 100Mbps speed tier is plenty for our needs (two adults streaming TV, and doing the usual stuff on the internet :-) like email, FB, photo syncing to google photos, continuous internet backup, etc. Select your option for personalized help. BGW210. We're big on support, and we want to make sure you always have the best eero experience possible. The BGW210 does not have a bridge mode. I have not changed anything on my network so I assume it is an eero issue. Not great, but there. Don't know what was different today, but they set me up in a test mode via the eero serial number, and then it just started working from there. 3. One Eero is hardwired to the BGW210. From there I had Ethernet over my AT&T phone line up to the room where my BGW210 would be connected. 9. From the Arris bgw210-700 I selected under firewall, ip pass through, DHCPS fixed. Needed better coverage, so purchased and installed the 3 unit Eero system. Turn on IP Passthrough in settings, and assign it to that static IP you just created for that Google Wifi puck. Please let us know if you have any other questions or concerns, and myself or the other Community members will be happy to offer additional insight. Hi All, I just had my modem changed over with ATT from the old PACE modem to an Arris BGW210. The Orbi gets a public IPv4 address. Assign a static IP to a Google Wifi puck that's connected via Ethernet to the BGW210 router. I've already turned off wireless on the BGW210, and have the eero in AP/bridge mode. Go into the settings of the BGW via browser --- Firewall --- IP Passthrough --- Select Passthrough mode --- DHCPS-Fixed---then below pick the eero from the device dropdown list. If you need to reconnect devices that were once connected to your modem/router combo, you’ll need a Gigabit switch. Every light on your Wi-Fi gateway has a meaning. Deleted old eero network and hard reset all eero. Drew Perfect, exactly what I needed. Here’s how to find them. So I started from scratch and and unplugged and resetted everything. It works amazing. Kind of disconcerting, but good to have the eero wireless up again. So I tried again a few times, and the light on the eero stayed blue, and each attempt failed in turn without being able to establish an internet connection. Well, that didn't work, same failure. Modem / gateway. But if you have trouble doing that, eero support is there to help you. We're big on support, and we want to make sure you always have the best eero experience possible. BGW210. Thanks so much! Since the ONT provides Ethernet, the CAT5E/6 cable was connected from the outlet to the ONT(WAN) port on the BGW210. For the BGW210 side, use IP Passthrough in DHCP-Dynamic mode. Said an internet connection couldn't be established, try again. Decided to try the eero in normal mode at that point...just plug it into a LAN port on the BGW210, and bring it up in router mode, then switch it to AP mode. Connect your own router's WAN port to a port of the BGW210. switch A is connected to switch B with wired eero 3. The Left and Right refer to the ports when looking at them from the back of the unit. Select your option for personalized help. Drew How do I find the MAC address if I can't get past the setup in the app because it keeps saying it's having trouble reaching the internet? Thank you CrimpOn! It should be in the 192.168.1.0/24 subnet. Learn what each light means and how to use them to troubleshoot network problems. Select manual from the Passthrough Mode drop-down. Decided to try the eero in normal mode at that point...just plug it into a LAN port on the BGW210, and bring it up in router mode, then switch it to AP mode. I have it set up for IP Passthrough, however there are a lot of advanced firewall settings in the modem, and I don't have a good understanding of how, or if, they will impact eero. If your eero network were set up before enabling bridge mode, your other eeros wouldn't be affected by the change. Learn how to access BGW210 settings and information. IP Passthrough is the closest feature set that allows for this. One thought is to just plug the eero into the BGW210 (or whichever fiber gateway that you have), switch the eero to AP (bridge) mode, and use the app once the eero is connected to the internet in bridge mode. KM1212981-slctrgrp_arrisnvg3150. Get the most out of your home network. level 1. I also tried having only the eero gateway node plugged into the BGW210 along with my computer, setting up IP Passthrough mode, and that didn't work, same failure every time.
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